Hi Erin [Brady], We received your packet last night and let me tell you, I am blown away! I have to be honest and tell you that I am so crazy I have never let any one plan a vacation for us before because I didn't trust anyone to be as detailed as I would be. You have changed my mind and heart on this. I have had such an excellent experience with your services that I shouted it from the roof top (okay so I posted it on my Facebook wall today and shared your page). The book you sent is so crazy awesome. I read every page and just when I was starting to panic about being prepared for this trip - you once again set my mind at ease. THANK YOU, THANK YOU, THANK YOU for everything you have done to help me plan this trip. I'm so excited I can hardly wait to get there.